Mastering the Art of Communication: The Key to Business Excellence

In today’s fast-paced world, where messages can ignite change, foster unity, or spark division, the ability to communicate clearly and effectively has never been more vital. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together—a groundbreaking book by communication expert Molly Tschang and renowned leadership coach Marshall Goldsmith—delivers exactly that. Featuring a foreword by the legendary Ken Blanchard and an epilogue by former Ford and Boeing CEO Alan Mulally, this powerful guide champions the transformative role of communication in leadership and teamwork.

At its heart, Say It Skillfully is a toolkit for mastering communication, whether you’re at the helm of an organization or playing a key role within a team. The book arms readers with practical techniques to conquer fear, tackle difficult conversations head-on, and foster meaningful, results-driven dialogue. It’s not just about speaking—it’s about truly connecting, influencing with intention, and driving collective success.

Tschang and Goldsmith merge decades of coaching and leadership experience to help readers navigate one of the most crucial business skills: courageous communication. One of the book’s core takeaways is the importance of addressing challenging issues instead of avoiding them. They provide a roadmap to confidently engage in honest conversations that foster trust, accountability, and personal growth.

Another fundamental lesson centers on the power of feedback. Delivered poorly, it can backfire; delivered skillfully, it becomes an agent of progress. The authors offer insights into giving feedback with empathy and receiving it with grace—transforming critiques into stepping stones toward improvement.

Equally powerful is the book’s focus on cultivating a culture of openness. Teams thrive in environments where transparency is championed and every voice matters. Through actionable strategies, readers learn how to foster workplaces rooted in psychological safety, where communication is fluid, inclusive, and constructive.

The strength of Say It Skillfully lies not only in its insights but in its relatability. Real-world scenarios, compelling examples, and step-by-step strategies bring the authors’ advice to life. From navigating high-stakes meetings to resolving interpersonal tensions, the book empowers readers to apply communication principles in tangible, everyday situations.

In the foreword, Ken Blanchard sets the tone with his timeless leadership wisdom, underscoring the foundational role communication plays in empowering people and driving results. Alan Mulally’s epilogue brings the message full circle, drawing on his own high-pressure leadership experiences to show how clear, authentic communication can elevate organizations through even the toughest challenges.

Whether you’re an executive aiming to lead with impact or a professional striving to make your voice heard, Say It Skillfully offers a clear path forward. It’s a vital resource for anyone seeking to strengthen their communication and build stronger relationships—at work and beyond.

Launching May 20th in print, digital, and audiobook formats, Say It Skillfully is a must-have for any professional library. Unlock the potential of your words—and watch how they shape your success. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy